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Handling Name and Signature Inconsistency in Documentation

Posted January 27, 2023 — Banks consider document type, purpose, relevant rules. By, Scott Birrenkott

Delivering a Better Customer Experience

Posted January 27, 2023 — To say the least, the last couple of years were out of the norm for the banking industry.

Encouraging Retirement Saving in the Gig Economy

Posted December 27, 2022 — Trust the Experts, We'll help you navigate change so your business can thrive.

Managing Online Stop Payment Orders

Posted December 27, 2022 — Ensuring satisfactory written instruction for electronic payments

HSAs, an Opportunity for Mutual Benefit

Posted October 31, 2022 — Why do individuals open HSAs?

Recent Court Action Overturns Closed-End Loan HMDA Reporting Threshold for Exempt Institutions

Posted October 27, 2022 — A D.C. Disctrict Court has invalidated the legal exemption threshold for reporting closed-end loan data for HMDA purposes.

Passwords: Ensuring Secure Data

Posted October 27, 2022 — How you can be your own best first line of defense against hackers

The Importance of Communication: How to Assist the Non-Technical in Understanding Technology

Posted October 3, 2022 — Part 2 in a series of how every member can learn to communicate effectively about technology

Repaying Coronavirus-Related Distributions (CRDs): How Your Clients May Catch Up

Posted August 24, 2022 — On March 27, 2020, the Coronavirus Aid, Relief, and Economic Security (CARES) Act was signed into law as the largest relief package in U.S. history.

The Importance of Communication: How to Understand Technology for the Non-Technical

Posted August 24, 2022 — Part 1 in a series of how every member can learn to communicate effectively about technology

Notice of WBA's Response to New CFPB Advisory Opinion

Posted July 28, 2022 — As FIPCO™ products and services allow users to access credit reports from credit reporting agencies ...

IRS Form 1099-R: Which Distribution Code Goes In Box 7?

Posted June 23, 2022 — One of the most difficult aspects of reporting IRA and qualified retirement plan (QRP) distributions is determining the proper distribution codes to enter in Box 7

Your next exam is scheduled. Are you prepared to handle it?

Posted May 27, 2022 — Whether its your first exam or twentieth

How do business leaders protect data?

Posted May 26, 2022 — I frequently get asked, “How do I or my other non-technical staff help keep my institution safe from electronic threats?”

Customer-Focused Digital Lending

Posted March 28, 2022 — Financial institutions have had to update processes in a growing digital world while discerning how to manage and maintain customer relationships.